FAQs

What types of jewelry do you offer?

Style Up specializes in a diverse collection of elegant jewelry, including items such as 18K gold-plated necklaces and luxurious 24 carat moissanite bracelets. Our offerings are designed to enhance any outfit while maintaining a high standard of quality.

How can I maintain the quality of my jewelry?

To ensure the longevity of your jewelry, it is recommended to store it in a cool, dry place and avoid exposure to harsh chemicals. Regularly cleaning your pieces with a soft cloth can also help maintain their shine and prevent tarnishing.

What is your return policy?

We have a 30-day return policy, allowing customers to return items in their original condition, unworn and with tags. To initiate a return, please contact us at jaistyleup@gmail.com.

Are there any items that cannot be returned?

Yes, certain items such as perishable goods, custom products, and personal care items are non-returnable. Additionally, we do not accept returns on sale items or gift cards.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Do you offer exchanges?

We do not offer direct exchanges. The most efficient way to obtain a different item is to return the original item and make a separate purchase for the new one.

What should I do if my item arrives damaged?

If your item is defective or damaged upon arrival, please contact us immediately. We will evaluate the issue and work to resolve it promptly.

Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information.

How can I contact customer service?

You can reach our customer service team by emailing us at jaistyleup@gmail.com. We are here to assist you with any inquiries or concerns you may have.